Privacy Policy

Last updated: January 18, 2025

Welcome to Finderly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app on iPhone and Android devices (the "App"). By using the App, you agree to the practices described in this policy.

Information We Do Not Collect

No Personal Information

• We do not collect any personally identifiable information (PII) such as your name, email address, phone number, or physical address.
• There is no sign-up or registration process in our App, and we do not require or store any account information.

Information We Collect

Usage Analytics

• We collect usage analytics to understand how the App is used and to improve its functionality. This includes data such as the frequency of feature use and general interaction patterns.
• These analytics are collected anonymously and are not linked to any personally identifiable information.

Device Information

• We collect device IDs and other technical information such as your device type, operating system, and App version to help us diagnose and resolve issues.
• This information is collected solely for improving the App and ensuring compatibility and performance.

Images

• The core functionality of the App involves taking photos or selecting images from your device and uploading them to our server.
• Limited Use: The uploaded images are used only for the functionality of the App.
• Debugging: Images may be retained for debugging purposes.

IP Addresses

• Collection for Security: We collect IP addresses to help detect and prevent spam or abuse of our service.
• Limited Use: The collected IP addresses are used solely for spam detection and prevention and are not used for any other purpose.

ZIP Code for Service Direct Affiliation

• Affiliation with Service Direct: We have partnered with Service Direct to help users find and hire home improvement service providers. If we detect that you are interested in home improvement services while using the App, we may ask for your ZIP code.
• Purpose: Your ZIP code is used solely to determine the most relevant service provider phone number in your area.
• Display of Phone Number: Once we have your ZIP code, we will display a phone number through which you can contact and hire a local home improvement service provider.
• Limited Use and Retention: We do not store your ZIP code for any purpose other than enabling this feature. We also do not share your ZIP code with any other parties except as needed to provide the relevant phone number.

Data Security

We take reasonable measures to protect the data collected through our App from unauthorized access, disclosure, alteration, or destruction. We employ encryption and other security protocols to safeguard your data during transmission.

Data Retention

Temporary Retention: Uploaded images and usage data are stored on our servers only as long as necessary to provide the App's functionality or to resolve reported issues.

Third-Party Services

Our App has an affiliation with Service Direct to facilitate the connection between users and home improvement service providers. Please note:

• We do not share any personally identifiable information with Service Direct, as we do not collect such information in the first place.
• When you choose to use this feature, we may share your ZIP code solely to enable displaying the correct service provider phone number in your area.
• If you proceed to call the displayed phone number, any information you provide during the call is governed by Service Direct or the respective service provider’s privacy practices.

Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect any personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it from our servers.

Links to Other Sites

• This Service may contain links to other websites or services. If you click on a third-party link, you will be directed to that site.
• Please note that these external sites are not operated by us. We strongly advise you to review the Privacy Policy of any website you visit.
• We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes to this Privacy Policy by posting the new policy on our website and within the App.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@finderly.us.

Acceptance of This Policy

By using our App, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use the App.